faqs

- FAQs -

FREQUENTLY ASKED QUESTIONS


The experts at Simply Clean Carpet Services take their work seriously, and they have hours of continuing education and certification course time to show for it. From health issues associated with cleaning to how often you should utilize our routine services, some of the most frequently asked questions regarding our services are answered below. If you have a question for us, please contact us today.
Will my carpet soil faster once I have cleaned it?

The most common reason that a carpet re-soils is residue left after the cleaning process. This is especially true of do-it-yourself cleaning methods, untrained operators, and the use of ineffective equipment. Our method is proven superior in leaving no detectable residue. Thus the carpet stays cleaner longer. We also apply fiber protectors to assist you in maintaining soil removal by regular vacuuming.
Could some methods of cleaning actually harm my carpet?

The cleaning technician doing the work is the key to safe and effective cleaning. Dry powder cleaning may use harsh chemical solvents mixed with gritty products that can easily build up in the carpet, causing excessive soiling and even irritant pollution. Carbonated chemical dry cleaning with a bonnet uses an abrasive pad that can cause carpet to lose texture and appearance. Dry foam cleaning uses optical brighteners to hide or cover soil, not remove it, and it leaves soil-attracting residue. Cleaning agents left behind not only dull the beauty of the carpet but also affect your health.
What kind of cleaning agents do you use when you clean carpets?

Our cleaning depends mainly on natural hot water and high extraction. We thus eliminate the need for excessive and aggressive chemicals, solvents, and harsh scrubbing. Tests have proven that our method leaves behind the absolute least amount of residue, so there is no threat of premature wear, contamination, or re-soiling. We only use professional, biodegradable cleaning agents that are safe for us, our customers, and our environment.
What makes Simply disaster restoration better than the rest?

We know that using a professional cleaner is important to you. We are committed to providing the best job possible. We even guarantee it. We are trained and internationally certified, and we attend professional schools to keep up with the latest in cleaning techniques. Most importantly, we treat our customers like friends. We want to serve you again and again and we want you to be so satisfied that you will be confident enough to refer us to your friends, family, and neighbors.
How often should I have my carpets cleaned?

Studies by the Carpet & Rug Institute, the world's largest mill fiber producers, the professional cleaning industry, and the Environmental Protection Agency conclude that residential carpeting should be cleaned at least every 12 to 18 months. Periodic cleaning actually extends the life of a carpet investment. Not cleaning the carpet regularly shortens its life and can produce an unhealthy environment.
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